MAVOKO WATER & SEWERAGE COMPANY

Complaints

Mavoko water and sewerage company limited endeavours to provide satisfactory customer service to all its clients. Customer enquiries, complaints and compliments are well recieved and acted upon swiftly.

To report a complaint use any of the options listed below:

1. VISIT US:

Location: Opposite Athiriver Railway station

Hours: MONDAY-FRIDAY FROM 8.00 AM to 5.00 PM

 

2. WRITE TO US:

 The managing Director

Mavoko Water and Sewerage company ltd.

P.O BOX 582-00204

ATHIRIVER

 

3: SEND AN EMAIL:

This email address is being protected from spambots. You need JavaScript enabled to view it.

or

Fill in the CONTACT US form at the bottom section of our website and SEND 

 

4: CALL

Customer service: 0719-148866

 

5: USSD:

 

Use the USSD *483*016#

 

Once a complaint is received it will be booked for action in our customer management system and you will get a notification with a TICKET NUMEBER that you can use to make a follow up.

Contact details

Address

582-00204, Athiriver
Opposite Athiriver Railway Station

Email Address

This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone Number

0719-148866

 

STAFF MAIL

Contact Us

@mavokowater

MAVOKO WATER & SEWERAGE CO.LTD

@mavokowater

The ongoing dry season has worsened the water situation within Mavoko subcounty. With our main water sources KMC &… https://t.co/AKumPFt0J5


MAVOKO WATER & SEWERAGE CO.LTD

@mavokowater

Internal Auditor vacancy advertisement https://t.co/0elC4x7Ix9


MAVOKO WATER & SEWERAGE CO.LTD

@mavokowater

CPA Michael Mang'eli, MD MAVWASCO & chairman WASPA makes a key note address at the ongoing 6th WASPA water loss Ma… https://t.co/hbvqZ2g0EC


MAVOKO WATER & SEWERAGE CO.LTD

@mavokowater

MAVWASCO is glad to be part of the ongoing 6th WASPA water loss management conference 2022 at Eldoret. @WASPAKenya https://t.co/1V81RgmBp5


MAVOKO WATER & SEWERAGE CO.LTD

@mavokowater

Are you a residential water consumer within Mavoko sub-county? If yes, please take a few minutes to complete this q… https://t.co/YHqUT32I5l


MAVOKO WATER & SEWERAGE CO.LTD

@mavokowater

Technology adoption and especially smart metering & other related AMI solutions is key in enhancing our utilities o… https://t.co/W4V3hzX9oY


MAVOKO WATER & SEWERAGE CO.LTD

@mavokowater

RT @WASPAKenya: WASPA in partnership with @minwater_sani @eldowasco has organized the 6th Water Loss Management Conference.Themed "Deployme…


MAVOKO WATER & SEWERAGE CO.LTD

@mavokowater

RT @WASPAKenya: WASPA in partnership with @minwater_sani @eldowasco has organized the 6th Water Loss Management Conference.Themed "Deployme…


Downloads

WATER APPLICATION FORM

SEWER APPLICATION FORM

STRATEGIC PLAN 2015-2020

 

Our Strategic Partners