ABOUT US:
Mavoko water and sewerage company limited (MAVWASCO) was formed in the year 2006 inline with the water sector reforms as enshrined in the water act 2002.The company has a service provision agreement (SPA) with Tanathi water works development agency and is licensed and regulated by the Water Services Regulatory Board (WASREB) to supply water within its specified area of jurisdiction which includes Syokimau, Mlolongo, Athiriver, Kinanie and Kyumbi areas of Mavoko Sub-county. The company has a functional board of directors constituted from key stakeholders within the service area. The county government of Machakos has 100% shareholding of the company. MAVWASCO´s area of jurisdiction is approximately 693km2 with a population of about 200,000 people.
The current water coverage is at about 67% of the service area while sewerage coverage is at about 15%. The customer base of MAVWASCO includes domestic, institutional, commercial and industrial customers with a 100% metering ratio.
Vision Statement:
"Quality, affordable and sustainable water and sewerage services within Mavoko Sub-county"
Mission Statement:
"To provide high quality water and sewerage services in a timely, efficient and reliable way to the satisfaction of our customers".
Core values:
We subscribe to the following core values:
(i)Integrity – our company policy is zero tolerance to unethical business practices. We strive to be honest and fair in everything we do.
(ii)Transparency and accountability – We will be accountable for our actions and decisions, and accept responsibility for them and report in a transparent manner to our stakeholders.
(iii)Teamwork – We work together towards a shared vision and recognize that teams accomplish more than individuals.\
(iv)Professionalism – We exercise high levels of professionalism in our work and in our interactions with partners and stakeholders.
(v) Customer focus – We are focused on understanding the customer’s needs commit to attaining the highest standards in service delivery to all customers and stakeholders.
(vi)Creativity and innovation – We endeavour to be a learning organization that embraces change and continuously enhances creativity and innovation in its processes towards provision of services.
