MAVOKO WATER & SEWERAGE COMPANY

Complaints

Mavoko water and sewerage company limited endeavours to provide satisfactory customer service to all its clients. Customer enquiries, complaints and compliments are well recieved and acted upon swiftly.

To report a complaint use any of the options listed below:

1. VISIT US:

Location: Opposite Athiriver Railway station

Hours: MONDAY-FRIDAY FROM 8.00 AM to 5.00 PM

 

2. WRITE TO US:

 The managing Director

Mavoko Water and Sewerage company ltd.

P.O BOX 582-00204

ATHIRIVER

 

3: SEND AN EMAIL:

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or

Fill in the CONTACT US form at the bottom section of our website and SEND 

 

4: CALL

Customer service: 0719-148866

 

5: SEND AN SMS:

Send us an SMS through the short code 31155

e.g send MAVOKO 02030 my meter is faulty and requires servicing TO 31155

nb: replace 02030 with your water connection number

 

Once a complaint is received it will be booked for action in our customer management system and you will get a notification with a TICKET NUMEBER that you can use to make a followup.

Contact details

Address

582-00204, Athiriver
Opposite Athiriver Railway Station

Email Address

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This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone Number

0719-148866

 

STAFF MAIL

Contact Us