Quality, affordable and sustainable water and sewerage services within Mavoko Sub-county
To provide high quality water and sewerage services in a timely, efficient and reliable way to the satisfaction of our customers.
We subscribe to the following core values:
(i)Integrity – our company policy is zero tolerance to unethical business practices. We strive to be honest and fair in everything we do.
(ii)Transparency and accountability – We will be accountable for our actions and decisions, and accept responsibility for them and report in a transparent manner to our stakeholders.
(iii)Teamwork – We work together towards a shared vision and recognize that teams accomplish more than individuals.\
(iv)Professionalism – We exercise high levels of professionalism in our work and in our interactions with partners and stakeholders.
(v) Customer focus – We are focused on understanding the customer’s needs commit to attaining the highest standards in service delivery to all customers and stakeholders.
(vi)Creativity and innovation – We endeavour to be a learning organization that embraces change and continuously enhances creativity and innovation in its processes towards provision of services.